Help us keep communications safe.
If you have received suspicious, fraudulent, harassing, or potentially illegal communication involving a telephone number that may be associated with the Telimize network, please report it to us.
Telimize is committed to investigating abuse reports and working with our wholesale customers, downstream providers, carriers, and appropriate authorities to address confirmed misuse of our network.
If you believe you have been targeted by a scam, please report the incident even if you are unsure whether the number is actually operated by Telimize.
"*" indicates required fields
Modern businesses are increasingly distributed.
Vehicles move across cities and states. Industrial equipment operates in remote locations. Retail and commercial sites depend on connected systems.Sensors continuously transmit operational data. A reliable connectivity layer is critical.
Do not include passwords, Social Security numbers, credit card numbers, bank account credentials, or other sensitive financial information in your report.
Telimize reviews abuse reports involving telephone numbers and communications associated with its network.
Review the reported telephone number and available network
information.
Identify the Telimize wholesale customer or downstream provider associated with the number.
Forward the complaint to the responsible customer or downstream provider for investigation and corrective action.
Take appropriate action under our policies and applicable telecommunications requirements.
Cooperate with carriers, regulators, law enforcement, and other authorized parties when legally appropriate.
Because Telimize operates primarily as a wholesale communications provider, a telephone number on our network may be provisioned to a wholesale customer or another downstream service provider. As a result, Telimize may not have direct visibility into the ultimate end user or subscriber associated with a particular number.
The telephone number displayed on your phone may not be the actual number used by the caller.
Scammers can manipulate Caller ID information to make a call appear to originate from a legitimate business, government agency, financial institution, or even a local telephone number.
Do not assume that a displayed telephone number proves the identity or location of the caller.
Legitimate companies generally will not ask you to provide a one-time password or authentication code that was sent to your phone. Create your account and configure your WhatsApp messaging environment.
Scammers often create a sense of urgency and may claim that your account, money, service, or identity is at immediate risk. Set up your messaging endpoint, credentials, and webhook configuration.
If someone claims to represent your bank, government agency, delivery company, employer, or another organization, end the call and contact the organization using contact information obtained independently.Use the Telimize REST API to send WhatsApp messages from your application.
A familiar name or local number displayed on your phone does not necessarily mean the caller is legitimate.
Never provide passwords, banking credentials, card information, Social Security numbers, authentication codes, or other sensitive information to an unsolicited caller or message.
Telimize LLC is primarily a wholesale telecommunications and interconnection provider. We provide network connectivity, numbering, routing, and related communications services to communications providers, CPaaS platforms, VoIP providers, and other businesses that incorporate telecommunications services into their own products and platforms.
In many cases, Telimize is not the service provider that communicates directly with the person receiving the call or message.
A telephone number may follow a service chain such as:
Because our wholesale customers may provide services to their own customers or may obtain additional telecommunications services from other providers, the wholesale customer is often the party best positioned to identify how a particular number is being used and who is responsible for the associated traffic.
As a result, reports submitted through this form may need to be forwarded to the applicable Telimize wholesale customer for investigation and appropriate action.
Telimize does not ordinarily have a direct customer relationship with the end user receiving or originating a communication through a wholesale customer’s platform.
We also maintain customer and network information subject to applicable privacy, telecommunications, and legal requirements. We therefore cannot provide information concerning our wholesale customers or their customers unless disclosure is authorized or legally required.
Telimize reviews submitted reports to determine whether the reported telephone number or activity is associated with our network and whether the information provided is sufficient for further investigation.
Where appropriate, Telimize may:
We may contact you by email when additional information is required or when we are able to provide a meaningful status update. Please understand that privacy, contractual, and legal restrictions may prevent Telimize from disclosing information about a wholesale customer or downstream subscriber.
Depending on the circumstances, Telimize may respond when:
Submitting a report does not guarantee that Telimize can identify the caller, subscriber, or individual responsible for the communication.
Please use this form for persistent or significant scam and fraud activity, including:
This form is NOT intended for every unwanted communication.
For example, please do not use this form for:
Submitting a report does not guarantee that Telimize can identify the caller, subscriber, or individual responsible for the communication.
Scammers can manipulate or spoof caller ID information so that a call appears to originate from a different telephone number.
A reported telephone number therefore may not be the actual number used by the scammer.
For example, a fraudster may cause your phone to display:
If you believe a call or message is fraudulent, do not provide information or continue the conversation. Hang up or stop responding.
Do not automatically answer calls or respond to messages from numbers you do not recognize. If a communication appears important, independently verify the sender using a trusted source.
Do not provide passwords, authentication codes, Social Security numbers, bank account information, credit card information, or other sensitive financial information to an unsolicited caller or texter.
Legitimate organizations generally will not unexpectedly contact you and ask you to disclose sensitive credentials or authentication information.
Be extremely cautious when someone pressures you to send money immediately through:
A demand for immediate payment combined with threats, urgency, or secrecy is a significant warning sign.
Scammers may claim to represent the IRS, Social Security Administration, law enforcement, courts, immigration authorities, or other government agencies.
If someone demands immediate payment or threatens arrest, account closure, deportation, or other consequences, independently contact the claimed agency using a verified telephone number or official website.
Never assume that a caller is legitimate simply because the caller knows your name, account number, address, or other personal information.
If someone claims to represent your bank or financial institution, end the call and contact the organization using the telephone number printed on your bank card, statement, or official website.
Be cautious when communicating with people you meet through dating websites, social media, or online communities.
Never send money or sensitive financial information to someone you have not independently verified, regardless of how long you have communicated with them.
Be extremely cautious when anyone asks you to send intimate photographs or videos.
Scammers may use these materials to threaten, blackmail, or extort victims. Do not pay an extortionist or provide additional material. If you are being threatened, consider contacting local law enforcement.
Talk with children and teenagers about online safety, unsolicited messages, and requests for photographs or personal information.
Predators and scammers may use social media, messaging applications, gaming platforms, and telephone numbers to establish contact and manipulate young people.
If you believe a child is being targeted or threatened, contact the appropriate authorities immediately.
Older adults are frequently targeted by financial and impersonation scams.
Discuss common scam techniques with elderly parents, relatives, and friends and encourage them to verify unexpected requests for money or personal information before taking action.
Do not allow an unknown caller or unsolicited message to obtain remote access to your computer or phone.
Be suspicious of unexpected messages claiming that your device has a virus, your account has been compromised, or you must install software to resolve a problem.
Use strong, unique passwords and enable multi-factor authentication whenever available.
Keep your operating system, applications, browsers, and security software updated.
Review privacy settings on social media and messaging accounts regularly.
If a message provides a telephone number to call back, do not automatically use that number.
Instead, locate the organization’s verified telephone number through a trusted source, such as an official website, statement, bank card, or other legitimate documentation.
Talk with children and teenagers about online safety, unsolicited messages, and requests for photographs or personal information.
Predators and scammers may use social media, messaging applications, gaming platforms, and telephone numbers to establish contact and manipulate young people.
If you believe a child is being targeted or threatened, contact the appropriate authorities immediately.
If you are in immediate physical danger or receiving persistent, credible threats, contact your local law enforcement or emergency services (e.g., 911) immediately.
The Telimize abuse-reporting process is NOT an emergency response service. Information submitted via our standard forms is
utilized strictly for network-abuse investigation, internal fraud prevention, and regulatory compliance. It does not initiate a real-
time emergency response.
Telimize works with telecommunications providers, regulators, law enforcement agencies, and other authorized parties to investigate suspected abuse and fraudulent activity. For formal requests, traceback information, subpoenas, or other legal and regulatory matters, please use our designated subpoena section or legal contact channels.
Please include sufficient information to identify the reported telephone number and the relevant date and time of the activity.
Whether you’re managing a fleet, operating industrial equipment, deploying connected devices, or supporting thousands of commercial locations, Telimize can help you build a scalable cellular connectivity strategy.
